Summary: The University of Michigan Museum of Natural History is seeking an Associate Director for Operations & Revenue to join our senior leadership team. This is a new position created in response to the significant growth of the museum in its new facility. The new hire will provide leadership in the ongoing development of operational practices and departmental teams as the museum adjusts to the new facility and expanded needs. This is a new position at the museum and will work closely with the Museum Director to establish the new role.
Mission Statement: The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Responsibilities: Responsibilities include but are not limited to: FACILITY OPERATIONS MANAGEMENT - 35%
Daily troubleshooting
Primary liaison (or oversight of assigned staff liaisons) with LSA and U-M departments such as:
Museum Security
Facilities support/service units
LSA Technology Services
Darwin’s Cafe
Develop and maintain staff-in-charge procedures, training, and communications
Safety:
Coordinate with Building Incident Response Team (BIRT)
Ensure safety training for all employees and safety compliance in public labs and Exhibits mechanical shop
Review, update, and maintain existing draft emergency plan
Visitor experience:
Promote a positive, welcoming culture for all, implementing the museum’s goals for diversity, equity, inclusion, and accessibility
Oversee museum main office
Resolve issues and pursue initiatives with signage, parking, wayfinding, accessibility, and amenities
Coordinate with Marketing & Communications Manager on visitor communications
Support public and development events
Oversee visitor surveying, using evaluation and audience survey data to identify opportunities for improvement of visitor experience
FINANCIAL MANAGEMENT - 25%
Analyze financial activity and recommend strategic directions for growth and stability
Develop and oversee new revenue generating activities and events in accordance with U-M policies, including:
Develop and implement facility rental program
Laser light shows
Advise on fundraising events, sponsorships, membership benefits, etc.
Contribute to strategic thinking about revenue from programs
Work with Financial Specialist, Museum Director, and other staff as needed on:
Budgeting
Strategic planning for museum finances
Review of financial statements
Procurement
Internal controls and compliance
Annual budget request to LSA
Balancing staffing and workload
Grants
Oversight of financials for faculty NSF grant support
Financial planning for the museum’s grant applications
Grant management and reporting in conjunction with with Business Office
HR MANAGEMENT - 25%
Lead or support requests and searches for regular employees
Oversee and support temp and non-student temp hiring
Ensure onboarding and offboarding of regular staff, required training, exit interviews
Coordinate performance management & evaluation activities with direct supervisors
Organize team-building and staff appreciation events
Supervision of staff:
Museum Store Manager/Financial Specialist
Assistant Director for Development
Marketing & Communications Manager
Office Manager
Anticipated new, part time position: Rental/Events Coordinator
GENERAL ADMINISTRATION - 15%
Communication and implementation of LSA and University initiatives
Serve on COVID-19 Response Team and post-COVID senior leadership team
Contribute to strategic and long-range planning
Contribute to goal of attaining accreditation from the American Alliance of Museums
Special initiatives and projects
Ensure documentation, record-keeping, and archiving of museum records
Other duties as assigned
Some evening/weekend work required
Required Qualifications:
A Master's degree, MBA, or equivalent experience is required
5 or more years of supervisory or human resource experience; strategic planning experience; and developing and managing budgets and analyzing financial data
Successful track record managing revenue-generating activities such as facility rentals, retail, fee-based programs, fundraising, membership, etc.
Experience organizing complex events
Ability to build trusted relationships within and across organizations
Experience fostering an inclusive work environment and supporting diversity, equity, inclusion, and accessibility goals
Excellent interpersonal and leadership skills
Strong organizational skills and attention to detail
Ability to work both independently and interactively as part of a team
Must demonstrate a collaborative, proactive, and goal-oriented approach to administration practices
Ability to serve as an effective partner to the Director and museum senior leadership
Demonstrated ability to react to changing priorities
Comfort working in a fast-paced environment with a wide breadth of responsibilities
Experience using Excel and Google Workspace
Desired Qualifications:
Experience working in a museum
Prior experience with LSA and U-M processes and systems, policies and procedures
Familiarity with research grant proposal processes and management
Experience with managing grants for cultural or similar institutions
Advanced degree preferred
Additional Information Salary From: $90,000 to $100,000 with the possibility of a higher salary for an exceptionally qualified candidate The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA. To learn more about diversity, equity, and inclusion in LSA, visit lsa.umich.edu/lsa/dei. To learn more about LSA’s Strategic Vision, visit lsa.umich.edu/strategicvision.
Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. U-M COVID-19 Vaccination Policy COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine. This includes those working or learning remotely. More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.
Additional information can be found at:
Associate Director for Operations & Revenue position